Terms & Conditions

Welcome to Tutoronics. By accessing our website, enrolling in our programs, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Services

Tutoronics provides online educational services, including academic tutoring, language courses, test preparation, and short skill-based programs. All classes are conducted online on a 1-on-1 basis, unless otherwise stated.

2. Enrollment & Class Structure

• Enrollment is confirmed only after full payment is received.
• Class schedules are mutually agreed upon before the start of the program.
• Students are expected to attend sessions on time and maintain regular attendance.

3. Payment Policy

• Full payment is required in advance before the commencement of any classes.
• All packages are sold on a monthly cycle.
• A one-month class package must be completed within a maximum of 40 days from the date of the first session.
• Any unused sessions after the 40-day period will expire automatically and cannot be carried forward or compensated.

4. No Refund Policy

• Tutoronics follows a strict NO REFUND policy.
• Once two (2) or more sessions have been conducted, fees are non-refundable under all circumstances.
• No refunds will be issued for missed sessions, scheduling conflicts, delayed attendance, early discontinuation, or dissatisfaction with learning pace or outcomes.

5. Tutor Assignment & Change Policy

• Tutors are assigned based on subject expertise, availability, and student requirements.
• If a student wishes to change their assigned tutor, the request can only be considered after completing the current payment cycle (40-day monthly cycle).
• Tutor change requests will not be processed mid-cycle and are subject to availability.
• Tutoronics reserves the right to assign or reassign tutors when necessary.

6. Demo Sessions

• Free demo sessions are available for selected courses only.
• Tutoronics reserves the right to approve or decline demo session requests at its discretion.

7. Attendance, Rescheduling & Cancellations

• Rescheduling requests must be made at least 24 hours in advance.
• Missed sessions without prior notice may be marked as conducted.
• Tutoronics reserves the right to reschedule or cancel sessions due to unforeseen circumstances.

8. Student Responsibilities

• Students must ensure a stable internet connection, suitable device, and learning environment.
• Tutoronics is not responsible for technical issues arising from the student’s end.

9. Academic Disclaimer

Tutoronics provides structured learning support and expert guidance; however, we do not guarantee specific grades, scores, or academic results, as outcomes depend on individual effort, consistency, and engagement.

10. Code of Conduct

• Students and parents must maintain respectful communication with tutors and staff.
• Any misconduct, abuse, or inappropriate behavior may result in immediate termination of services without refund.

11. Modifications to Terms

Tutoronics reserves the right to amend or update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at: hello@tutoronics.com